Woman Loses $20,000 Life Savings at Wells Fargo After Receiving Inquiry From Scammers Claiming To Be Bank’s Fraud Department: Report

Scammers posing as Wells Fargo’s fraud representatives reportedly stole one woman’s life savings from her bank account.

Roberta Thompson, a school bus driver in Katy, Texas, says her troubles began when she received a text from someone she believed was with the Wells Fargo fraud department, reports Fox26 Houston.

The text alerted her to what appeared to be a fraudulent transaction. After the text, she says she received a call from a man who said he was with the bank’s fraud department.

Thompson says the caller told her that in order to protect the $20,000 in her account, she needed to withdraw it and then deposit the money into what he claimed was a new account for her. However, that account belonged to the caller who scammed her out of her life savings.

Says Thompson,

“I didn’t see the red signs then. I didn’t notice until it was all too late…

That’s all I had. That was my savings. That was my way of paying all my bills and what I needed to do. I wanted to faint. I was sick to my stomach.”

She says that Wells Fargo has denied her claim to restore the stolen funds, even though she provided a recorded message from the fraudster and other evidence that she says proves she was the victim of a scam.

Wells Fargo has yet to respond to the reporter’s request for comment.

She also filed complaints with the Harris County Sheriff’s Office and the FBI.